Terms of Service

1. What the Service Does

Email2Obsidian is a digital service that:

• receives emails on your behalf (for example, via addresses or forwarding you configure);
  
• stores those emails and attachments on our servers for a limited time; and
  
• makes those emails available to you via our app, APIs, or integrations (for example, so you can download or sync them to your own tools like Obsidian).

We may change or improve the Service over time. If we make a major change, we will take reasonable steps to let you know (for example, by email or a notice in the app).

2. Your Account and Security

• You must be at least 18 years old, or the age of legal majority in your country, to use the Service.
  
• You are responsible for all activity that happens under your account.
  
• You must keep your password, API keys, and any other login details secret and secure.
  
• You must tell us as soon as possible if you believe your account has been accessed without your permission.

We may suspend or close your account if we reasonably believe you have broken these Terms, our other policies, or the law.

3. Your Content and How We Use It

“Content” means emails, attachments, metadata, and any other information that is sent to, stored in, or accessed through the Service via your account.

• You keep ownership of your Content.
  
• You give us permission (a limited, non‑exclusive licence) to store, process, and transmit your Content only as needed to provide the Service, comply with law, and enforce these Terms.
  
• We do not sell your Content.

You are responsible for:

• making sure you have the right to route emails to the Service and to process any personal data in those emails;
  
• complying with all laws that apply to you (for example, privacy and data protection laws); and
  
• making sure your use of the Service does not infringe anyone else’s rights.

We do not routinely read or review your emails. We may look at Content only when needed, for example:

• to fix a technical problem you report;
  
• if we have reason to believe the Service is being abused or the law is being broken; or
  
• when we are required to do so by law or by a competent authority.

4. Acceptable Use

You must use the Service in a lawful and reasonable way.

Our separate Acceptable Use Policy explains what you can and cannot do when using the Service (for example, no illegal content, malware, fraud, or harassment). It is part of these Terms.

If you break the Acceptable Use Policy, you will also be breaking these Terms.

5. Plans, Payments, and Refunds

Some parts of the Service may require payment (“Paid Plans”).

• If you sign up for a Paid Plan, you agree to pay the fees shown to you, plus any applicable taxes.
  
• Fees are usually charged in advance for each billing period and are non‑refundable, except where our Refund Policy says otherwise.
  
• You can cancel your Paid Plan at any time. This stops future charges, but you will keep access to the Paid Plan until the end of your current billing period.

We may change our prices or plan structure in the future. If a change affects your current Paid Plan in a significant way, we will give you reasonable notice.

6. Privacy and Data Protection

Our Privacy Policy explains how we collect, use, and protect personal data when you use the Service. It is part of these Terms.

In many cases, you decide why and how personal data in your Content is processed. In those cases, you are the “controller” of that data, and we act as your “processor” when we handle it on your behalf.

You must:

• have a lawful basis to process personal data contained in emails you route to the Service; and
  
• give any required notices to the people whose data appears in those emails.

You must not use the Service in a way that would cause us to break data protection or privacy laws.

7. Service Availability and Changes

We aim to keep the Service available and running smoothly, but we cannot promise it will always be:

• available without interruption;
  
• free from errors; or
  
• compatible with every device, system, or integration.

We may:

• fix bugs and improve performance;
  
• add or remove features; or
  
• set or adjust technical limits (for example, storage or API rate limits).

Where a change is likely to have a major impact on your use of the Service, we will take reasonable steps to inform you beforehand when practicable.

8. Disclaimers

To the maximum extent the law allows:

• The Service is provided “as is” and “as available”.
  
• We do not give any guarantees or warranties about the Service, whether express or implied (this includes implied warranties of merchantability, fitness for a particular purpose, and non‑infringement).
  
• We do not guarantee that all emails will always be received, stored, or available for download, or that their formatting or parsing will always meet your expectations.

You are responsible for keeping any backups or exports of Content that you need.

9. Limitation of Liability

To the maximum extent the law allows:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Service.
  
• Our total liability to you for all claims relating to the Service or these Terms is limited to the greater of:
  • the total amount you paid us for the Service in the 12 months before the event giving rise to the claim; and
    
  • AUD $50.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for fraud).

10. Suspension and Termination

We may suspend or end your access to the Service (in whole or in part) if:

• you seriously or repeatedly break these Terms or our policies (including the Acceptable Use Policy);
  
• your use of the Service risks harm to us, the Service, or others; or
  
• we are required to do so by law or by a competent authority.

You may stop using the Service at any time and may cancel any Paid Plan as explained in Section 5.

If your account is terminated:

• your right to use the Service ends immediately; and
  
• we may delete or disable access to your Content, subject to any legal obligations we have to keep it.

Some parts of these Terms will still apply after termination, including those about ownership, payments, disclaimers, and limitations of liability.

11. Governing Law

These Terms and any dispute or claim arising out of or in connection with them, or with the Service, are governed by the laws of the State of Western Australia, Australia.

If you are a consumer and the law of your country gives you extra protections, those protections are not taken away by these Terms.

12. Changes to These Terms

We may update these Terms from time to time.

If we make a major change, we will take reasonable steps to notify you (for example, by email or a notice in the app). The updated Terms will apply from the date shown in the “Last updated” line at the top.

If you continue to use the Service after the updated Terms take effect, you agree to the updated Terms.

13. Contact

If you have questions about these Terms, or you want to contact us about the Service, please use the contact details shown in our Privacy Policy or on our website.