Frequently Asked Questions
Everything you need to know about getting emails into your Obsidian vault. Can't find an answer? Email [email protected].
General
What is Email2Obsidian?
A service that turns emails into Obsidian notes. You get a unique personal email address; anything you send or forward there is picked up by the Email2Obsidian plugin and appears in your vault as a fully formed note — no Zapier, Make, or scripting required.
What parts of my email get captured?
The subject line (which becomes the note title), the body in both HTML and plain text, and any attachments, which are embedded in the note. Formatting is preserved, and you control the destination folder and template from the plugin settings.
Can I add tags from the subject line?
Yes. Put #hashtags at the end of the subject line (for example "Call the bank #todo #finance") and they are removed from the note title and added to the note as tags. A tag runs until the next #, so any words after a hashtag become part of that tag. You can combine several tags, and use them alongside @@ vault routing.
Is there an attachment size limit?
Yes. Attachments can be up to 25 MB.
Do I need to set up automations or scripts?
No. It works with any email client on any device — if you can send an email, you can capture a note. The plugin handles fetching automatically (manually, on a schedule, or when your vault opens).
Setup
How do I get started?
Three steps, about two minutes: open Settings → Community plugins → Browse in Obsidian, search for "Send Email into Vault" and install it, then enable it and paste the API key from your account into its settings. No credit card required.
How does the plugin connect to my account?
With an API key generated from your dashboard. You can hold up to 5 keys at a time and choose an expiry of 3, 5, or 12 months per key.
Can anyone send notes into my vault?
An email is only accepted if it's sent to your unique ingest address from one of your authorised sender addresses; mail from any other address is ignored. Keep your ingest address private all the same, as you would a password.
How many email addresses can I send from?
Up to four: your account email, which is authorised automatically, plus up to three additional addresses you add from your dashboard. Each additional address has to be verified through a confirmation email before it can send notes into your vault.
How many vaults does it support?
The Pro plan supports multiple vaults. Add @@ followed by the vault name to your subject line (for example @@Work, or @@"Second Brain" for names with spaces) and the note is routed to that vault. Starter sends notes to a single vault.
Which email providers are supported?
All of them. There's nothing to connect or configure on the email side — you simply send to your unique Email2Obsidian address from Gmail, Outlook, Apple Mail, or anything else.
Pricing & Billing
Is there a free plan?
Yes — $0 forever, with 10 lifetime emails, email and attachment parsing, and community support. No credit card required to start.
What do the paid plans offer?
Starter is $2.49/month for 300 emails per month; Pro is $4.49/month for 1,000 emails per month and adds support for multiple vaults. Both include everything in Free plus priority email support.
What happens when I run out of emails?
New emails stop being added to your vault until you have allowance again, and we'll send you a reminder to upgrade (at most once every three days). On the Free plan the 10 emails are for the lifetime of the account and don't reset. On paid plans the allowance refills at the start of each billing period, or straight away if you upgrade.
Do unused emails roll over to the next month?
No. Your monthly allowance resets to your plan's limit at the start of each billing period, so unused emails don't carry over.
Is there a daily sending limit?
Yes, separate from your plan allowance. To prevent abuse, accounts can receive up to 10 emails a day on the Free plan and up to 200 a day on Starter and Pro. Emails over the daily limit aren't added to your vault and don't use up your allowance.
Can I cancel anytime? Do you offer refunds?
You can cancel anytime; you keep access until the end of the current billing period and won't be charged again. Subscriptions aren't refunded pro-rata for unused time, though exceptions are made for things like billing errors and duplicate charges — see the Refund Policy for details, or contact [email protected].
Privacy & Security
How long do you keep my emails?
72 hours. Email content (subject, body, attachments) is stored only long enough for your plugin to fetch it, then deleted. Account data (name, email) is kept only as long as needed to run the service.
Where is my data stored and who can access it?
Servers are hosted by Hetzner in Germany. A small set of service providers process data strictly to run the service: Cloudflare (firewall), Stripe (payments — your card details never touch our servers), Resend (email delivery), and Google (analytics and email communications).
Can I delete my data?
Yes. You can request deletion of your personal data at any time and we'll comply, including directing service providers to do the same. EU/EEA residents have full GDPR rights and California residents have CCPA rights — see the Privacy Policy, or email [email protected].