Frequently Asked Questions
Everything you need to know about getting emails into your Obsidian vault. Can't find an answer? Email [email protected].
General
What is Email2Obsidian?
A service that turns emails into Obsidian notes. You get a unique personal email address; anything you send or forward there is picked up by the Email2Obsidian plugin and appears in your vault as a fully formed note — no Zapier, Make, or scripting required.
What parts of my email get captured?
The subject line (which becomes the note title), the body in both HTML and plain text, and any attachments, which are embedded in the note. Formatting is preserved, and you control the destination folder and template from the plugin settings.
Do I need to set up automations or scripts?
No. It works with any email client on any device — if you can send an email, you can capture a note. The plugin handles fetching automatically (manually, on a schedule, or when your vault opens).
Setup
How do I get started?
Three steps, about two minutes: install the BRAT plugin in Obsidian (Settings → Community Plugins → Browse → "BRAT"), add Email2Obsidian through BRAT using our plugin repository URL, then enable it in Community Plugins and paste the API key from your account. No credit card required.
How does the plugin connect to my account?
With an API key generated from your dashboard. You can hold up to 5 keys at a time and choose an expiry of 3, 5, or 12 months per key.
Can anyone send notes into my vault?
Only someone who knows your unique ingest address. It's private to you, so treat it like a password — if you share it with another person, they'll be able to send emails directly into your vault.
Which email providers are supported?
All of them. There's nothing to connect or configure on the email side — you simply send to your unique Email2Obsidian address from Gmail, Outlook, Apple Mail, or anything else.
Pricing & Billing
Is there a free plan?
Yes — $0 forever, with 10 lifetime emails, full plugin access, email and attachment parsing, and community support. No credit card required to start.
What do the paid plans offer?
Starter is $2.49/month for 300 emails per month; Pro is $4.49/month for 1,000 emails per month. Both include everything in Free plus priority email support. Email volume is the only thing gated — every plan gets full functionality.
Can I cancel anytime? Do you offer refunds?
You can cancel anytime; you keep access until the end of the current billing period and won't be charged again. Subscriptions aren't refunded pro-rata for unused time, though exceptions are made for things like billing errors and duplicate charges — see the Refund Policy for details, or contact [email protected].
Privacy & Security
How long do you keep my emails?
72 hours. Email content (subject, body, attachments) is stored only long enough for your plugin to fetch it, then deleted. Account data (name, email) is kept only as long as needed to run the service.
Where is my data stored and who can access it?
Servers are hosted by Hetzner in Germany. A small set of service providers process data strictly to run the service: Cloudflare (firewall), Stripe (payments — your card details never touch our servers), Resend (email delivery), and Google (analytics and email communications).
Can I delete my data?
Yes. You can request deletion of your personal data at any time and we'll comply, including directing service providers to do the same. EU/EEA residents have full GDPR rights and California residents have CCPA rights — see the Privacy Policy, or email [email protected].